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Terms & Conditions

Conditions of Use:
The Terms and Conditions below form the basis on which you can visit and use Your DIY Shop.com. If you do not agree to the terms of use, you should exit the website.
 
Your DIY Shop reserves the right to alter the contents of this website at any time without notice to you. Your continued use of this website implies that you accept to be bound by any updated version of the site.

Copyright
This website, including website design, text, graphics, video and audio clips are the property of Your DIY Shop and protected by Irish and UK copyright laws. All software used on this site is the property of Your DIY Shop and is protected by Irish and UK copyright laws. All rights are reserved.
 
Permission can be gained to electronically copy and to print in hard copy portions of this website for placing an order with Your DIY Shop and using this website as a shopping resource only. You may not copy or modify anything from the website for any other purpose.
 
Any other use of materials on this website including reproduction for purposes other than those noted above, modification, distribution, transmission, broadcasting republication, downloading or uploading without the prior written permission of Your DIY Shop is strictly prohibited.

Your DIY Shop and all page headers, custom graphics and button icons are service marks, trademarks and or trade dress of Your DIY Shop. All other trademarks, product names and company names or logos cited herein are the property of their respective owners. 

Accuracy of Content
Due care has been taken in the preparation of Your DIY Shop.com, in particular to ensure that prices quoted and descriptions given for each product are accurate at time of publication. However, orders will only be accepted if there are no material errors in the descriptions of the goods or their prices as advertised on the website. The pictures shown on the website are for illustration purposes only and may not reflect the actual product. Any weights, dimensions and capacities given about the goods are approximate only.

Privacy Policy
At Your DIY Shop we are committed to ensuring and protecting your privacy at any time you are on our website or communicate electronically with our personnel. Our Privacy Policy is contained below and provides a detailed explanation as to how we may use your personal information provided to us or any we collect through legal means.
Updates of our Privacy Policy are completed frequently, thus you should peruse this Policy habitually.

1. Information We Collect from You
Data can be collected and processed when our website is in operation by you. The following are approved methods of collection:
1.1 If you register for information or complete a purchase, by filling out a form we can collect the information provided.

1.2 Traffic data, web logs, location data, and any other communication can be collected. These details come from your visit to our site and any resource tools you use while on the site.

1.3 Any communication on our website or to personnel allows us to collect information.
 
2. Use of Cookies
Circumstances may arise when we may need to gather information about your computer to help provide appropriate services or products to you. The data gathered is solely statistical data, which may be shared with advertisers.

The facts collected about you are statistical only. No identifying information will be shared about our visitors and how they made use of our site. No personal details will ever be shared.
Cookies are used to collect general online usage by using a cookie file. If used this cookie file is downloaded without prompting. It will be placed on your hard drive with information transferred to the hard drive allowing the cookies to be used for data collection. A cookie is used to improve any services/ products, or overall website characteristic we offer you.

Any computer has the option to decline cookies. Your web browser options include an enable button to decline cookies. It is imperative that you understand by declining cookies you may be limiting your access to sections of our website.

If our advertisers use cookies it will result from a click on their advertisement, and we do not have control over their cookies if used.

3. Use of Your Information

Information stored and collected about you allows us to improve our services or products for you. Added to this parameter, we may use your information for the following purposes:

3.1 Any commitment we make on a contracted basis.

3.2 If information is requested from our website concerning services or products offered, we may use your data. Products or services which may be of interest to you can also deem a communication from us, if permission has been granted.

3.3 Notification re- changes or improvements may be sent to you in regards to product or service changes that could affect our service to you.

3.4 Existing customers can be contacted on the topic of goods or services related to a previous sale, if we feel you might be interested in these additional topics.

3.5 Added use of your data may include permission for third parties to use your data. This permission would be granted by you in regards to unrelated products or services that may be in your interests. We or third parties can only contact you in regards to this information if consent has been provided for information collection.

3.6 Third party contact or communications from our website, as a new customer, is only made if you have granted us permission. These communications are only offered for information you consented to and no other unrelated information.

3.7 Data that you do not want us to use or third parties to use can be withheld, once consent has been given regarding our collection of your data. We will always provide you with an opportunity to decline communications and our or third party data usage.

3.8 Identifiable data, which could be used to disclose who you are, is never shared. We only provide statistical related data about our visitors to third parties like advertisers to ensure your privacy.

4. Storing Your Personal Data

4.1 We take all reasonable processes to ensure your data is secure and in agreement with our Privacy Policy as outlined here.

4.2 Secured servers are used by our company to ensure proper data storage. Information on transactions is kept encrypted for safety measures.

4.3 Transmission of data on the internet can never be ultimately secure. We do not and cannot guarantee security of information collected electronically or transmitted; however, we take all necessary steps to provide the best security available. As a result of our inability to guarantee safety, you are submitting information to us at your own risk. Where needed a password may be necessary to access areas of our site. You are responsible for the safety and confidentiality of the password you generate.

5. Disclosing Your Information

5.1 Personal information to third parties may be disclosed:

5.2 This disclosure occurs when we sell all or a section of our business or assets to a third party.

5.2.1 Personal information can be offered to any member of our company, such as subsidiaries, holding companies and their subsidiaries only if deemed appropriate.

5.2.2 Legal requirements may mean a sharing of your information.

5.2.3 Lowering credit risk and fraud protection may result in information disclosure.

6. Third Party Links

Links might be discovered on our site that belongs to third parties. Any third party website on our site has a privacy policy. You should check their terms. We do not accept liability or responsibility for their privacy policies, based on our lack of control over these third party links.

7. Access to Information 
The Data Protection Act 1998 was established to govern online electronic communications. The act gives you access to any data we have about you. To gain access to this information a small fee of £10 is needed. This fee allows us to process your request by covering our costs. Contact information is given below, which should be used to gain details about information we hold on you. 

8. Contacting Us
We welcome and hope you do not hesitate to make any queries, comments or requests you may have regarding this Privacy Policy. Please contact us at sales@YourDIYShop.com stating Freedom of Information Request in the subject line.

Availability
Your DIY Shop will ensure the website is fully functional at all times. Your DIY Shop cannot guarantee there will be no faults and restrictions may occur when routine and emergency maintenance is taking place. 
Further, by using this website and any sub-site, you acknowledge and agree that the internet uses elements and relies upon services, input and facilities which are not within the control of Your DIY Shop and if Your DIY Shop is totally or partially prevented or delayed in the performance of any of its obligations in providing a particular service, Your DIY Shop shall be excused the performance for so long as such a situation endures.

For the purposes of these Terms and Conditions, events that can prevent or delay performance are omissions or accidents beyond the reasonable control of Your DIY Shop and in particular, but not by way of limitation, shall include strikes, lock-outs, other industrial action, actual or threatened terrorist action, civil commotion, riot, crowd disorder, invasion, war, threat or preparation for war, fire, technical or power failure, software, hardware or telecommunication or other network failures, interruptions, disruptions or malfunctions, explosions, storm, flood, earthquake, subsidence, structural damage, epidemic or other natural or physical disaster, any legislation, regulation, rule or ruling of government, court or any competent authority.

Your DIY Shop reserves its right to restrict, suspend or terminate your use of this web site or any of our services at any time if we believe, in our absolute discretion, that you have breached these terms and conditions.

You agree to indemnify, defend and hold Your DIY Shop and, all of its associate companies, their directors, employees, information providers, licensors and licensees, officers and partners, (collectively, "Indemnified Parties") harmless from and against any and all liability and costs (including, without limitation, legal fees and costs), incurred by the Indemnified Parties in connection with any claim arising out of any breach by you of these Terms and Conditions. You will co-operate as fully as reasonably required by Your DIY Shop in Your DIY Shop defence of any claim.

Your DIY Shop reserves the right, at their own expense, to assume the exclusive defence and control of any matter and you shall not in any event settle any matter without the written consent of Your DIY Shop.

Pricing and Value Added Tax
All prices published on our website are inclusive of VAT at the current rates and are correct at the time of data entry.
 
Payment
Your DIY Shop will charge your account for payment upon receipt of your order unless delivery cannot be fulfilled within 30 days. We accept no liability if a delivery is delayed because you did not give us the correct payment details. If it is not possible to obtain full payment for the goods from your account then we can cancel the contract and suspend any further deliveries to you.

Republic Of Ireland VAT Rate

Goods being shipped to the Republic Of Ireland will incur a VAT rate of 23%. Your DIY Shop is required by European law to collect the 23% VAT rate on behalf of the Irish government (Distance VAT selling). The VAT rate is automatically calculated before and/or during the checkout stage. 

VAT Export/Exempt Customers

If you are buying outside the UK and you're VAT registered then you can buy excluding VAT from our website. You will need to supply us official correspondence from the VAT office showing your VAT number and your company's registered address (e.g. VAT returns form, etc.). If you are a non-EU European customer (e.g. Norway or Switzerland) or are buying from Guernsey or Jersey then you are entitled to buy from us VAT exempt. In this case you do not need to supply us with any information but we may ask for forms of ID and/or a utility bill with sales we deem to be of a high risk. One thing we require from all customers buying ex-VAT is that your billing and shipping address are the same.

Pricing in Euros and Other Currencies

We will always bill in Sterling and all our prices will be in Sterling. You may however view prices on our website in different currencies, in this case the prices are converted using the exchange rate at that time. Please note you might pay a different price than this exchange rate as the rate you actually pay will be decided by your bank or credit card company. The currency converter on our website is to be used as a rough guide only, please do not rely on it to be 100% correct. 

Delivery Charges
Delivery charges vary according to the type of goods ordered and cannot be refunded. The Charges will be listed in the Delivery section of yourdiystore.com. You will be charged extra for delivery and it may not always be possible for us to deliver to all areas. 

We will only deliver to the address you have specified in your order and it is important that this address is accurate. All goods must be signed for or they shall not be delivered. We cannot accept any liability for any loss or damage to the goods once they have been delivered and signed for.

Acknowledgment and Acceptance of Your Order
You will need to provide Your DIY Shop with your email address and we will notify you by email as soon as possible to confirm receipt of your order and email you again to confirm dispatch.

Cancellation of Orders by Your DIY Shop
Your DIY Shop reserve the right to cancel the contract between us and any customer if:

  • We have insufficient stock to deliver the goods you have ordered.
  • Our carrier is unable to deliver to your area.
  • One or more of the items that you have ordered was listed at an incorrect price due to a typographical error or an error in the pricing information received by us from our suppliers.
  • If Your DIY Shop does cancel your order, we will notify you by email and will re-credit your account accordingly as soon as possible.

 Quotations

  • If a price is quoted by a member of the Your DIY Shop team, this is valid for 5 days only. Price quoted may not include post and packing rate at time of quotation, this must be clarified at time of quotation and validated by the Team member.