Privacy Policy
Privacy Policy
INTRODUCTION
Welcome to the Your DIY Shop privacy note. Your DIY Shop & MacBlair is a trading division of Macnaughton Blair Ltd.
MacBlair respects your privacy and is committed to protecting your personal data. This privacy notice will inform you as to how we look after your personal data whenever that information is provided to us. This includes when you, or your business, request information from us, contact us (or we contact you), apply to set up an account with us, purchase goods or services from us, use our website(s)/apps, [connect with us via social media], link to or from our website(s)/apps, or any other engagement we have with you (regardless of where you are based). It also tells you about your privacy rights and how the law protects you.
This policy should be read in conjunction with our applicable terms and conditions of website use and our cookie policy.
Click [here] to view the Terms & Conditions of Use for Consumers.
Click [here] to view the Terms & Conditions of Use for Trade.
1. IMPORTANT INFORMATION AND WHO WE ARE
PURPOSE OF THIS PRIVACY NOTICE
This privacy notice aims to give you information on how MacBlair collects and processes your personal data in our dealings with you, including providing goods and services to you, and including any data you may provide through this website.
It is important that you read this privacy notice together with any other privacy notice or fair processing notice we may provide on specific occasions when we are collecting or processing personal data about you so that you are fully aware of how and why we are using your data. This privacy notice supplements the other notices and is not intended to override them.
CONTROLLER
Macnaughton Blair Ltd is the controller of your personal data and responsible for this website. Macnaughton Blair Ltd is part of the Grafton Group. Current members of the Grafton Group can be found HERE
CONTACT DETAILS
Our full details are:
You have the right to make a complaint at any time to the Information Commissioner's Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk). We would, however, appreciate the chance to deal with your concerns before you approach the ICO so please contact us in the first instance.
CHANGES TO THE PRIVACY NOTICE AND YOUR DUTY TO INFORM US OF CHANGES
This privacy notice was last updated on 10th May 2018
It is important that the personal data we hold about you is accurate and current. Please keep us informed if your personal data changes during your relationship with us.
THIRD-PARTY LINKS
Our website may include links to third-party websites, [plug ins and applications]. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy notice of every website you visit.
2. THE DATA WE COLLECT ABOUT YOU
Personal data, or personal information, means any information about an individual from which that person can be identified. It does not include data where the identity has been removed (anonymous data).
We may collect, use, store and transfer different kinds of personal data about you which we have grouped together as follows:
We may also collect, use and share Aggregated Data such as statistical or demographic data for any purpose. Aggregated Data may be derived from your personal data but is not considered personal data in law as this data does not directly or indirectly reveal your identity. For example, we may aggregate your Usage Data to calculate the percentage of users accessing a specific website feature. However, if we combine or connect Aggregated Data with your personal data so that it can directly or indirectly identify you, we treat the combined data as personal data which will be used in accordance with this privacy notice.
In the normal course, we will not collect Special Categories of Personal Data about you. Criminal offences may, however, appear on [credit references or] anti-fraud checks we may make.
IF YOU FAIL TO PROVIDE PERSONAL DATA
Where we need to collect personal data by law, or under the terms of a contract we have with you and you fail to provide that data when requested, we may not be able to perform the contract we have or are trying to enter into with you, for example, to provide you with goods or services. In this case, we may have to cancel a contract you have with us but we will notify you if this is the case at the time.
3. HOW IS YOUR PERSONAL DATA COLLECTED?
We use different methods to collect data from and about you including through:
4. HOW WE USE YOUR PERSONAL DATA
We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:
Generally we do not rely on consent as a legal basis for processing your personal data other than in relation to sending direct marketing communications to you via email or text message;
You have the right to withdraw consent at any time by Contacting us.
PURPOSES FOR WHICH WE WILL USE YOUR PERSONAL DATA
We have set out below, in a table format, a description of the ways we plan to use your personal data, and which of the legal bases we rely on to do so. We have also identified what our legitimate interests are where appropriate.
Note that we may process your personal data for more than one lawful ground depending on the specific purpose for which we are using your data.
Purpose/Activity |
Type of data |
Lawful basis for processing including basis of legitimate interest |
To respond to an enquiry from you. |
(a) Identity |
Necessary to take steps at your request prior to entering into a contract with you. |
To undertake credit-referencing and anti-fraud checks in connection with applications for and the operation of a credit account with us.
|
(a) Identity |
Necessary to take steps at your request prior to entering into a contract with you. Necessary for our legitimate interests in protecting our business from insolvent customers and fraud. Necessary for means of substantial public interest (preventing fraud). |
To provide goods and/or services to you, and to collect and recover money owned to us |
(a) Identity |
Performance of a contract with you Necessary for our legitimate interests (to operate our business and recover debts due to us). |
To manage our relationship with you which will include: (a) Notifying you about changes to our terms or privacy policy (b) Asking you for feedback
|
(a) Identity
|
Performance of a contract with you Necessary to comply with a legal obligation Necessary for our legitimate interests (to keep our records updated and to study how customers use our services) [Your consent (email/SMS marketing)]
|
To administer and protect our business including our website (including troubleshooting, data analysis, testing, system maintenance, support, reporting and hosting of data)
|
(a) Identity |
Necessary for our legitimate interests (for running our business, provision of administration and IT services, network security, to prevent fraud, and in the context of a business reorganisation or group restructuring exercise) Necessary to comply with a legal obligation
|
[To deliver relevant website content to you [and measure or understand the effectiveness/usability of our website]
|
(a) Identity
|
Necessary for our legitimate interests (to study how customers use our services, to develop them, to grow our business and to inform our marketing strategy)]
|
To use data analytics to improve our website, services, marketing and customer relationships |
(a) Technical
|
Necessary for our legitimate interests (to define types of customers for our services, to keep our website updated and relevant, to develop our business and to inform our marketing strategy)
|
To deal with issues, complaints or disputes arising out of our relationship with you/your business, and to prevent or detect crime, including fraud
|
(a) Identity
|
To establish, exercise or defend legal claims |
When we refer to legitimate interests we mean the interest of our business in conducting and managing our business to enable us to give you the best service/product. We make sure we consider and balance any potential impact on you (both positive and negative) and your rights before we process your personal data for our legitimate interests. We do not use your personal data for activities where our interests are overridden by the impact on you (unless we have your consent or are otherwise required or permitted to by law).
We do not undertake automated decision making using your personal data, eg automatic refusal if credit reference checks show bad risk.
MARKETING/PROMOTIONAL OFFERS
We strive to provide you with choices regarding certain personal data uses, particularly around marketing.
Where you have agreed to receive it, we may use your Identity, Contact, Technical, Usage and Profile Data to form a view on what we think you may want or need, or what may be of interest to you. This is how we decide which goods, services and offers may be relevant for you.
We will only share your personal data for marketing purposes in accordance with your preferences/consent.
You can ask us to stop sending you marketing messages at any time by logging into the website via the following link to adjust your marketing preferences or by following the opt-out links on any marketing message sent to you or by Contacting us at any time.
COOKIES
Continue Browsing
Visit our homepage.